Shipping policy

Shipping

Orders are processed within 1–2 business days from Perth, Western Australia.

Once dispatched, delivery times will vary depending on your location within Australia.

Shipping Rates

Standard and express shipping options are available at checkout.

Free standard shipping is available on orders over $120 AUD.

Perth Pickup

Free Perth pickup is available via:

  • Perth CBD (weekdays after 6pm, by arrangement)

  • Weekend market pop-ups (please refer to locations & pop-ups)

Please refer to our Instagram for the latest pop-up locations.

Orders must be placed in advance and collected with order confirmation.

Delivery Timeframes

Estimated delivery times (after dispatch):

  • Standard shipping: 2–6 business days

  • Express shipping: 1–3 business days

Please note that delivery times may vary during peak periods.

Delays

While every effort is made to ensure timely delivery, Matchérie is not responsible for delays caused by postal services or external factors.

Incorrect Addresses

Please ensure your shipping details are correct at checkout.

Matchérie is not responsible for orders delivered to incorrect addresses provided by the customer.